AMX RMS CODECRAFTER Informazioni Techniche Pagina 1

SoftwareAdministrator’s GuideRMSResource Management Suite® 3.1

viRMS Administrator’s GuideCreating a Notification ...101Editing a Notification ...

Management Page82RMS Administrator’s GuideView Room Setting Page FIG. 21 View Room Setting PageRoom InformationName The name of the room.

Management Page83RMS Administrator’s GuideSee Also...Internal Log Report Page section on page 160View Devices Page section on page 61View System Page

Management Page84RMS Administrator’s GuideSend Question PageUse the RMS application interface to communicate simple questions to selected rooms.

Management Page85RMS Administrator’s GuideWhile this information is not required it does aid your users in deciding rooms for scheduling use.5. In the

Management Page86RMS Administrator’s GuideViewing Room settings1. Select Management > Rooms in the menu on the left side of the RMS application.2.

Management Page87RMS Administrator’s GuideManage Users Page FIG. 23 Manage Users PageSystem Users InformationFirst Name The user’s first name.L

Management Page88RMS Administrator’s GuideCreate New User PageA user must be in place in order for the RMS application to send notifications. In addit

Management Page89RMS Administrator’s GuideOnce the user’s information is in place, select the Save button to complete the addition.Create New User Pag

Management Page90RMS Administrator’s GuideEdit User PageThe fields on the Edit User Page match those of the Create New User Page (see FIG. 24).Any cha

Management Page91RMS Administrator’s GuideOnce the user’s information is in place, select the Save button to complete the changes.Creating a new User1

vii RMS Administrator’s GuideSource Usage ... 124Source Usage Results ...

Management Page92RMS Administrator’s Guide6. If desired, provide the RMS application with a default email or pager number for sending system notificat

Management Page93RMS Administrator’s GuideManage Permissions Page If a user logs in with a valid username and password, their access to pages is de

Management Page94RMS Administrator’s GuideCreate New Role Page FIG. 26 Create New Role PageCreate New RoleRole Name The friendly name of th

Management Page95RMS Administrator’s GuideCreate New Role (Cont.)SelectedUsersUsers that have been added to the role.<< / >> Moves a selec

Management Page96RMS Administrator’s GuideEdit Role Page Edit RoleRole Name The friendly name of the security level or "role" within the

Management Page97RMS Administrator’s GuideCreating a new Role1. Select Management > Permissions in the menu on the left side of the RMS application

Management Page98RMS Administrator’s GuideDeleting a role1. Select Management > Permissions in the menu on the left side of the RMS application.2.

Management Page99RMS Administrator’s GuideCreating a new Room section on page 84 - use notifications in conjunction with scheduling and monitoring roo

Management Page100RMS Administrator’s GuideCreate New Notifications Page (Cont.)Status Type The Status Type for this notification. You can select one

Management Page101RMS Administrator’s GuideEdit Notification PageYou can only modify the delivery options of an existing notification. Creating a Noti

viiiRMS Administrator’s GuideSource Usage ...157Source Usage Results ...

Management Page102RMS Administrator’s GuideEditing a NotificationSecurity settings dictate your ability to add/modify/delete notifications for anyone

Management Page103RMS Administrator’s GuideChanging The Domain Path for NotificationsBy default, when a notification is sent out the link does not uti

Management Page104RMS Administrator’s GuideManage Systems Page The Manage Systems page allows you to browse the NetLinx masters connected to the RMS a

Management Page105RMS Administrator’s GuideThis table can be sorted by Serial Number, IP address, Host Name, System Number, Module Name, Master Versio

Management Page106RMS Administrator’s Guide View Room - Launches the View Room Setting Page section on page 82 Control Functions - Launches the Exec

Management Page107RMS Administrator’s GuideInternal Log Export Page The Internal Log displays parameter changes that reached their thresholds for

Management Page108RMS Administrator’s GuideSee Also...Internal Log Report Page section on page 160Configure Internal Log Page section on page 169Expor

Management Page109RMS Administrator’s GuideControl Functions PageThe RMS application allows you to create control function (macros) that can be assign

Management Page110RMS Administrator’s GuideCreate Control Function Macro PageIt is possible to create your own macros where you establish which rooms

Management Page111RMS Administrator’s GuideEdit Macro Page The fields on the Edit Macro Page match those of the Create Control Function Macro Page

ix RMS Administrator’s GuideAdding a Client License ... 182Removing a Client License ...

Management Page112RMS Administrator’s GuideSchedule MacroSelect Macro: A drop down list of available macros.Scheduled By: The user who has scheduled t

Management Page113RMS Administrator’s GuideControl Function Macro Schedules PageThis page lists all scheduled Control Function macros. Creating a

Management Page114RMS Administrator’s GuideSelect a control function and move it to the Selected Control Functions window by clicking the << but

Management Page115RMS Administrator’s Guide2. Find your macro and click Delete.Scheduling a macro1. Select Management > Internal Log in the menu on

Management Page116RMS Administrator’s Guide

Reporting Page117RMS Administrator’s GuideReporting PageSystem Reports PageThe RMS applications support a variety of different reports designed to hel

Reporting Page118RMS Administrator’s GuideRoom ReportsHelp Requests This report provides a count of all help requests entered by an organizer within

Reporting Page119RMS Administrator’s GuideHelp Requests Results Help Requests (Cont.)Options Request Count:>= - Selects all instances that are

Reporting Page120RMS Administrator’s GuideHelp Requests (Detailed) This report provides a list of all help requests entered by an organizer within t

Reporting Page121RMS Administrator’s GuideHelp Requests (Detailed) Results Help Requests (Detailed) (Cont.)Options Request like - A keyword search

xRMS Administrator’s GuideOpening Week view ...195Month View Page ...

Reporting Page122RMS Administrator’s GuideResidence Usage This report provides the number of hours all rooms included in the report have been schedul

Reporting Page123RMS Administrator’s GuideResidence Usage Results Residence Usage (Cont.)Options Hours used:>= - Selects all instances that ar

Reporting Page124RMS Administrator’s GuideSource Usage This report provides the number of hours an organizer has used a source within any given room

Reporting Page125RMS Administrator’s GuideSource Usage Results Source Usage (Cont.)Options Source like - A keyword search for specific source item

Reporting Page126RMS Administrator’s GuideLamp Hours This report provides the number of hours a projector lamp was powered on within the designated

Reporting Page127RMS Administrator’s GuideLamp HoursPeriod The time parameter the report is to run within. Click the calendar(s) to select a date; oth

Reporting Page128RMS Administrator’s GuideLamp Hours Results FIG. 45 Lamp Hours ResultsLamp Hours ResultsResidence The rooms being tracked for us

Reporting Page129RMS Administrator’s GuideTransport Run TimeThis report provides the number of hours a transport device was running between the start

Reporting Page130RMS Administrator’s GuideTransport Run TimePeriod The time parameter the report is to run within. Click the calendar(s) to select a d

Reporting Page131RMS Administrator’s GuideTransport Run Time Results FIG. 47 Transport Run Time ResultsLamp Hours ResultsResidence The rooms bein

xi RMS Administrator’s GuideCreating a meeting at the Welcome panel ... 215Extending a meeting at the Welcome panel ...

Reporting Page132RMS Administrator’s GuidePower ReportsSystem Power This report provides the number of hours each system has been powered on within t

Reporting Page133RMS Administrator’s GuideSystem Power Results System Power (Cont.)Options Hours used:>= - Selects all instances that are grea

Reporting Page134RMS Administrator’s GuideDevice Power This report provides the number of hours a device has been powered on within the parameters f

Reporting Page135RMS Administrator’s GuideDevice Power Results Device Power (Cont.)Options Device like - A keyword search for specific device ite

Reporting Page136RMS Administrator’s GuideSystem Power (Detailed) This report provides the times each system was turned on or off between the start

Reporting Page137RMS Administrator’s GuideSystem Power (Detailed) Results System Power (Detailed) (Cont.)Options Device like - A keyword search

Reporting Page138RMS Administrator’s GuideDevice Power (Detailed) This report provides the times each device was turned on or off between the start

Reporting Page139RMS Administrator’s GuideDevice Power (Detailed) Results Device Power (Detailed) (Cont.)Options A drop down selection for device

Reporting Page140RMS Administrator’s GuideQuality of Service ReportsSystem Online This report provides the count, number of minutes, and quality of s

Reporting Page141RMS Administrator’s GuideSystem OnlinePeriod The time parameter the report is to run within. Click the calendar(s) to select a date;

xiiRMS Administrator’s GuideManual Authorization ...245Manually authorizing your RMS serve

Reporting Page142RMS Administrator’s GuideSystem Online Results FIG. 57 System Online ResultsSystem Online ResultsResidence The rooms being trac

Reporting Page143RMS Administrator’s GuideDevice Online This report provides the count, number of minutes, and quality of service for each NetLinx de

Reporting Page144RMS Administrator’s GuideDevice OnlinePeriod The time parameter the report is to run within. Click the calendar(s) to select a date;

Reporting Page145RMS Administrator’s GuideDevice Online Results FIG. 59 Device Online ResultsDevice Online ResultsResidence The rooms being trac

Reporting Page146RMS Administrator’s GuideDevice Communications This report provides the count, number of minutes, and quality of service for each Ne

Reporting Page147RMS Administrator’s GuideDevice CommunicationsPeriod The time parameter the report is to run within. Click the calendar(s) to select

Reporting Page148RMS Administrator’s GuideDevice Communications Results FIG. 61 Device Communications ResultsDevice Communications ResultsReside

Reporting Page149RMS Administrator’s GuideDevice Control Failures This report provides the count for each device NetLinx was not able to control with

Reporting Page150RMS Administrator’s GuideDevice Control Failures Results Device Control Failures (Cont.)Options Device like - A keyword search f

Reporting Page151RMS Administrator’s GuideOrganizer ReportsHelp Requests This report provides a count of all help entered by any user within the para

xiii RMS Administrator’s GuideCompatibility Requirements ... 280Installation Checklist ...

Reporting Page152RMS Administrator’s GuideHelp Requests Results Help Requests (Cont.)Options Organizer Name like - A keyword search for specific

Reporting Page153RMS Administrator’s GuideHelp Requests (Detailed) This report provides a list of all help entered by any user within the parameters

Reporting Page154RMS Administrator’s GuideHelp Requests (Detailed) Results Help Requests (Detailed) (Cont.)Options Scheduler Name like - A keywor

Reporting Page155RMS Administrator’s GuideResidence Usage This report provides the number of hours a room has been scheduled via the RMS application&

Reporting Page156RMS Administrator’s GuideResidence Usage Results Residence Usage (Cont.)Options Organizer Name like - A keyword search for speci

Reporting Page157RMS Administrator’s GuideSource Usage This report provides the number of minutes a source has been selected, i.e., viewed, for all s

Reporting Page158RMS Administrator’s GuideSource Usage Results Source Usage (Detailed) (Cont.)Options Organizer Name like - A keyword search for

Reporting Page159RMS Administrator’s GuideRunning a System Report1. Select Reporting > System Reports in the menu on the left side of the RMS appli

Reporting Page160RMS Administrator’s GuideInternal Log Report PageThe Internal Log displays parameter changes that reached their thresholds for device

Reporting Page161RMS Administrator’s GuideInternal Log Entry PageThe Internal Log Entry page provides detailed information for each log entry on the R

xivRMS Administrator’s GuideAppendix A: Service Configuration for Microsoft Exchange 5.5 ...

Reporting Page162RMS Administrator’s GuideDeleting Log entries1. Select Reporting > Internal Log in the menu on the left side of the RMS applicatio

Reporting Page163RMS Administrator’s GuideSource Usage Page Display current source usage for all rooms. Rooms are displayed in a tree view based on

Reporting Page164RMS Administrator’s GuideViewing Source Usage reports1. Select Reporting > Source Usage in the menu on the left side of the RMS ap

Reporting Page165RMS Administrator’s GuideViewing Lamp Hours reports1. Select Reporting > Lamp Hours in the menu on the left side of the RMS applic

Reporting Page166RMS Administrator’s Guide

Configuration Page167RMS Administrator’s GuideConfiguration PageAppointment Settings Page These settings allow you to set the master appointment modi

Configuration Page168RMS Administrator’s GuideConfiguring the system storage settings1. Select Configuration > Appointments in the menu on the left

Configuration Page169RMS Administrator’s GuideConfigure Internal Log Page The size of the Internal Log is automatically managed by the two Internal

Configuration Page170RMS Administrator’s GuideSee Also...Internal Log Report Page section on page 160Internal Log Export Page section on page 107Confi

Configuration Page171RMS Administrator’s Guide5. Click Save to save.Enabling/Disabling Internal Log1. Select Configuration > Internal Log in the me

System Requirements1RMS Administrator’s GuideSystem RequirementsMinimum Hardware Requirements Processor: Intel Pentium IV 2.0 GHz Memory: 512 MB

Configuration Page172RMS Administrator’s GuideConfigure Notification Template Page Templates are used by the RMS application to format emails, pager

Configuration Page173RMS Administrator’s GuideCreate New Template Page The RMS application comes with a default template for each template type. Yo

Configuration Page174RMS Administrator’s GuideConfigure Notification TemplateTemplate Type Name There are seven different types of templates:• Device/

Configuration Page175RMS Administrator’s GuideConfigure Notification Template (Cont.)Device - device that contains the parameter change that invoked t

Configuration Page176RMS Administrator’s GuideViewing a Notification Template1. Select Configuration > Notification Templates in the menu on the le

Configuration Page177RMS Administrator’s GuideCreating a new Notification Template1. Select Configuration > Notification Templates in the menu on t

Configuration Page178RMS Administrator’s GuidePrestige Levels Page Prestige levels are optional but they can help users find a room that meets their

Configuration Page179RMS Administrator’s GuideEditing Prestige Levels1. Select Configuration > Prestige Levels in the menu on the left side of the

Configuration Page180RMS Administrator’s GuideSystem Licensing Page The RMS application is licensed by the total number of rooms that can be configu

Configuration Page181RMS Administrator’s GuideIf the number of NetLinx connected systems is greater than the number of licenses available you can stil

AMX Limited Warranty and DisclaimerAMX Corporation warrants its products to be free of defects in material and workmanship under nor-mal use for three

System Requirements2RMS Administrator’s GuideRMS Supported Web BrowsersWindows Platform Microsoft Internet Explorer 6 Microsoft Internet Explorer 7

Configuration Page182RMS Administrator’s GuideChecking client licensing information1. Select Configuration > Licensing in the menu on the left side

Configuration Page183RMS Administrator’s GuideHotlist Settings Page The Hotlist Settings page allows you to create custom system responses to Help

Configuration Page184RMS Administrator’s Guide3. Edit the help response in the text field.4. Click Update to save, Cancel to cancel.Deleting a Help Re

Help Page185RMS Administrator’s GuideHelp PageThe Help page is a list of links that can aid you in getting the best uses out of the RMS application. A

Help Page186RMS Administrator’s GuideUser's GuideThe User’s Guide provide information for scheduling rooms and creating notifications for yoursel

Help Page187RMS Administrator’s GuideConnections PageThe Connections page is used to display the RMS server connection settings and all current TCP/IP

Help Page188RMS Administrator’s GuideResources PageWhen checked, displays all the localization resource key names for each text string that has been l

Help Page189RMS Administrator’s GuideAppending Culture Codes to Strings1. Select Help > System Diagnostics in the menu on the left side of the RMS

Help Page190RMS Administrator’s GuideDebugging PageThe Debugging page allows you to enable detailed diagnostics information on the RMS server for trac

Sitemap Page191RMS Administrator’s GuideSitemap PageThe Sitemap is a hierarchal list of links to every page available within the RMS application; this

Network Configuration3RMS Administrator’s GuideNetwork ConfigurationThe RMS application is a client/server application where the NetLinx system acts a

Sitemap Page192RMS Administrator’s Guide

RMS Scheduling Page193RMS Administrator’s GuideRMS Scheduling PageThe RMS Scheduling page provides links to viewing the application schedule, creating

RMS Scheduling Page194RMS Administrator’s GuideOpening Day view1. Select View Schedule > Day View in the menu on the left side of the RMS applicati

RMS Scheduling Page195RMS Administrator’s GuideWeek View PageThe Week view lists all appointments for the selected room for a particular 7 day period.

RMS Scheduling Page196RMS Administrator’s Guide6. Double click the appointment to edit.Month View PageThe Month view lists all appointments for the se

RMS Scheduling Page197RMS Administrator’s GuideAdd Appointment PageThe Add Appointment page allows you to create and schedule your own event. MeetingM

RMS Scheduling Page198RMS Administrator’s GuideAdd Appointment (Cont.)Recurring: When checked, this option makes the meeting a recurring event.Pattern

RMS Scheduling Page199RMS Administrator’s GuideAdd Appointment (Cont.)Control EventDrop down menu list of available control function macros in your se

RMS Scheduling Page200RMS Administrator’s GuideCreating an Appointment1. Select Add Appointment in the menu on the left side of the RMS application. T

RMS Scheduling Page201RMS Administrator’s GuideAppointment page. See the Add Appointment Page section on page 197 for more details on the page opened.

Network Configuration4RMS Administrator’s Guidecommand in NetLinx programming. If using the ServerInfo.txt file, append a ":" and the port n

RMS Scheduling Page202RMS Administrator’s Guide5. If available, select a Touch Panel Image from the drop down menu or click Upload Image. If you selec

RMS Scheduling Page203RMS Administrator’s GuideRoom Search PageThe Room Search page allows you to search for a specific room or find one based on your

RMS Scheduling Page204RMS Administrator’s GuideRoom Search Results PageBased on the criteria used in the Room Search Page section on page 203, choose

MeetingManager User Page205RMS Administrator’s GuideMeetingManager User PageSign in PageThe Sign in page is the access page for MeetingManager. Userna

MeetingManager User Page206RMS Administrator’s GuideSetting the default language1. Select Settings > Preferences in the menu on the left side of th

MeetingManager User Page207RMS Administrator’s GuideUser Profile PageThe User Profile page allows the user to change personal information and designat

MeetingManager User Page208RMS Administrator’s GuideEditing your User Profile1. Select Settings > Profile in the menu on the left side of the RMS a

MeetingManager User Page209RMS Administrator’s GuideUser Notifications PageThe User Notifications page is a listing of all notifications you are desig

MeetingManager User Page210RMS Administrator’s GuideCreate New Notification (Cont.)Status Type The type of status monitored for the notification.• Con

MeetingManager User Page211RMS Administrator’s GuideCreating new User Notifications1. Select Settings > Notifications in the menu on the left side

Installation5RMS Administrator’s GuideInstallationThe RMS SDKThe best method of implementing any RMS code supporting an application of the RMS suite i

MeetingManager User Page212RMS Administrator’s Guide

RMS Touch Panel Pages213 RMS Administrator’s GuideRMS Touch Panel PagesIncluded within the RMS SDK are G4 touch panel pages for your RMS installation.

RMS Touch Panel Pages214RMS Administrator’s GuideRMS Meeting Request DialogWhen scheduling a meeting at the Welcome panel, it is necessary to provide

RMS Touch Panel Pages215 RMS Administrator’s GuideFinding a meeting in a room’s schedule1. Press the EARLIER and LATER buttons within the Meeting room

RMS Touch Panel Pages216RMS Administrator’s Guide Confirmed - the meeting has been created. Unsuccessful - the meeting has not been created.4. Press

RMS Touch Panel Pages217 RMS Administrator’s GuideExtending a meeting at the Welcome panelWithin the Welcome page, press Extend Meeting. RMS extends

RMS Touch Panel Pages218RMS Administrator’s GuideEnding a meeting early at the Welcome panel1. Within the We lco me page, press End Meeting. This laun

RMS Touch Panel Pages219 RMS Administrator’s Guide Confirmed - the meeting has been ended. Unsuccessful - the meeting has not been ended.FIG. 92 En

RMS Touch Panel Pages220RMS Administrator’s GuideRinging the doorbellWithin the We lco me page, press Ring Doorbell. This launches the Doorbell dialog

RMS Touch Panel Pages221 RMS Administrator’s GuideRMS In-room PageThis page is displayed on the panel inside of the meeting room. FIG. 95 RMS In-room

Installation6RMS Administrator’s GuideKnowing these points, you can now proceed to the regular installation process. Use the Resource Management Suite

RMS Touch Panel Pages222RMS Administrator’s GuideFinding a meeting in a room’s schedule1. Press the EARLIER and LATER buttons within the Meeting room

RMS Touch Panel Pages223 RMS Administrator’s Guide Confirmed - the meeting has been created. Unsuccessful - the meeting has not been created.4. Pres

RMS Touch Panel Pages224RMS Administrator’s GuideExtending a meeting at the In-room panelWithin the In-room page, press Extend Meeting. RMS extends th

RMS Touch Panel Pages225 RMS Administrator’s GuideEnding a meeting early at the In-room panel1. Within the In-room page, press End Meeting. This launc

RMS Touch Panel Pages226RMS Administrator’s Guide Confirmed - the meeting has been ended. Unsuccessful - the meeting has not been ended.FIG. 101 En

RMS Touch Panel Pages227 RMS Administrator’s GuideExecuting a meeting presetIf a manually executed preset was created when the meeting was set, press

RMS Touch Panel Pages228RMS Administrator’s Guide6. Press OK when you are finished with the calendar.Setting the meeting to "Do Not Disturb"

RMS Touch Panel Pages229 RMS Administrator’s Guide Message from Help DeskPress OK to confirm. Question from Help DeskPress your response to select.F

RMS Touch Panel Pages230RMS Administrator’s GuidePlacing a Service Request1. Within the In-room page, press Service. This launches the Service Request

Configuration Wizard231 RMS Administrator’s GuideConfiguration WizardWelcomeThe RMS application suite Configuration Wizard is used to guide you throug

Installation7RMS Administrator’s GuideResource Management Suite 3.1 Installation ChecklistHardware System RequirementsServer Operating SystemHardware

Configuration Wizard232RMS Administrator’s GuideAppointment Management/Scheduling SystemThe RMS application suite server software can manage appointme

Configuration Wizard233 RMS Administrator’s GuideDatabaseThe AMX RMS application suite uses a single central database for all data storage. This datab

Configuration Wizard234RMS Administrator’s GuideConfigurationThe Configuration screen allows you to manually configure the database connection setting

Configuration Wizard235 RMS Administrator’s GuideUpdatesThe database update screen indicates if the existing database needs to be updated. If the data

Configuration Wizard236RMS Administrator’s GuideProduct SelectionAMX strategically focuses on meeting the needs of high-growth vertical markets. In th

Configuration Wizard237 RMS Administrator’s GuideWeb ServicesThe RMS application suite requires the use of the Microsoft Internet Information Services

Configuration Wizard238RMS Administrator’s GuideVirtual DirectoryThe RMS application suite user interfaces are web pages designed to run in Windows II

Configuration Wizard239 RMS Administrator’s GuideServicesThe RMS application suite server software is comprised of a collection of Windows NT Services

Configuration Wizard240RMS Administrator’s GuideClick Next to continue.RegisterInitially, the RMS application suite services are not be registered. Cl

Configuration Wizard241 RMS Administrator’s Guideappointment access functions. This is important for some scheduling systems where specific user accou

Installation8RMS Administrator’s GuideAdditional Software DependenciesServer Operating System (Cont.)Does your server operating system have Internet I

Configuration Wizard242RMS Administrator’s GuideAfter completing the registration process, the Configuration Wizard indicates all RMS application suit

Configuration Wizard243 RMS Administrator’s GuideAs the Configuration Wizard is starting each service, a dialog indicates the startup status. Click Ca

Configuration Wizard244RMS Administrator’s GuideLicensingThe RMS application suite requires a Server serial number, and the appropriate client license

Configuration Wizard245 RMS Administrator’s GuideEnter Server Serial NumberThe Enter Server Serial Number window (FIG. 125) allows you to set the RMS

Configuration Wizard246RMS Administrator’s Guide Server Serial Number - The number for your RMS server software installation. Hardware ID - This num

Configuration Wizard247 RMS Administrator’s GuideClient LicensesRMS application suite requires additional Client Licenses. Additional Client Licenses

Configuration Wizard248RMS Administrator’s GuideIf you do not have a RMS application suite license key installed and you opted to operate in Standard

Configuration Wizard249 RMS Administrator’s GuideOS PermissionsCertain NTFS and registry access permissions may be required by the AMX RMS Scheduling

Configuration Wizard250RMS Administrator’s GuideIf the External Appointment Management/Scheduling System option was selected on the Appointment Manage

Configuration Wizard251 RMS Administrator’s GuideWeb UserCertain NTFS permissions are required for the users of the web pages to access resources on t

Installation9RMS Administrator’s GuideDatabase PlatformDatabase PlatformDo you have a compatible database platform where the RMS database can be insta

Configuration Wizard252RMS Administrator’s GuideSystem SettingsIn the system settings section of the Configuration Wizard, the Configuration Wizard co

Configuration Wizard253 RMS Administrator’s GuideAfter completing these settings, click Next to continue.SecurityThe next system settings section is t

Configuration Wizard254RMS Administrator’s GuideIf the Enable User Account Management option is checked, you can also choose to allow anonymous access

Configuration Wizard255 RMS Administrator’s GuideClick Next to continue.SchedulingIf the Internal Appointment Management/Scheduling System option was

Configuration Wizard256RMS Administrator’s GuideAppointmentsIf the Internal Appointment Management/Scheduling System option was selected on the Appoin

Configuration Wizard257 RMS Administrator’s GuideIf the External Appointment Management/Scheduling System option was selected on the Appointment Manag

Configuration Wizard258RMS Administrator’s GuideSMTPSMTP or Simple Mail Transport Protocol is the standard for sending email on the Internet. The RMS

Configuration Wizard259 RMS Administrator’s GuideIf you press the Test button, an SMTP Test dialog appears. Enter the email address you wish to send t

Configuration Wizard260RMS Administrator’s GuideSNPPSNPP or Simple Network Paging Protocol is an alternative method to SMTP for delivering text-based

Configuration Wizard261 RMS Administrator’s GuideYou can test these SNPP settings using the Test button. If you press the Test button, a SNPP Pager Te

Installation10RMS Administrator’s GuideDatabase AccessDatabase AccessDatabase ServerUsing Windows Authentication?Ye sNoUsername:Password:Database Name

Configuration Wizard262RMS Administrator’s GuideSNMPThe network management protocol used almost exclusively in TCP/IP networks. SNMP provides a means

Configuration Wizard263 RMS Administrator’s GuideLoggingThe RMS application suite can record room device and parameter changes to an internal database

Configuration Wizard264RMS Administrator’s GuideAfter you have selected the desired logging options, click Next to continue.SyslogSyslog logging can a

Configuration Wizard265 RMS Administrator’s GuideReportingThe RMS application suite can provide detailed reporting on room device and parameter change

Configuration Wizard266RMS Administrator’s GuideTime SyncThe RMS application suite can maintain time and date synchronization between the RMS server a

Configuration Wizard267 RMS Administrator’s GuideName & LogoThe RMS application suite allows user customization of the web page title and web page

Configuration Wizard268RMS Administrator’s GuideCreating A Custom Logo1. Open the "logo_custom.GIF" in your favorite graphics manipulation s

Configuration Wizard269 RMS Administrator’s GuideFinishedCongratulations you have completed the configuration wizard. You can return to the configurat

Configuration Wizard270RMS Administrator’s Guide

Scheduling System Plug-ins271RMS Administrator’s GuideScheduling System Plug-insScheduling Systems: Microsoft Exchange Plug-inOverviewThe RMS applicat

Installation11RMS Administrator’s GuideScheduling SystemInternet Information Services - Virtual DirectoryScheduling SystemRMS supports both an interna

Scheduling System Plug-ins272RMS Administrator’s GuideCompatibility Requirements The Exchange MAPI Appointment Interface can interface with Microsoft

Scheduling System Plug-ins273RMS Administrator’s GuideInstallation ChecklistScheduling Plug-in ConfigurationTo use the Exchange MAPI Appointment Inter

Scheduling System Plug-ins274RMS Administrator’s GuideTo register the Exchange MAPI Appointment Interface, place a checkmark in the box to the left of

Scheduling System Plug-ins275RMS Administrator’s GuideAfter entering your Exchange servers, it is important to test access to each one. To test connec

Scheduling System Plug-ins276RMS Administrator’s GuideNext, you are prompted to enter a mailbox on the Exchange server to test. Enter a valid mailbox

Scheduling System Plug-ins277RMS Administrator’s GuideThe Notifications tab provides options for sending return notification emails to the appointment

Scheduling System Plug-ins278RMS Administrator’s GuideAfter you can set all the appropriate plug-in settings, click OK to complete the plug-in configu

Scheduling System Plug-ins279RMS Administrator’s GuideConfigure Exchange MAPI Appointment Interface: click the Configure button to access the room sch

Scheduling System Plug-ins280RMS Administrator’s GuideScheduling Systems: Microsoft Outlook Plug-inOverviewThe RMS application installation includes t

Scheduling System Plug-ins281RMS Administrator’s Guide The MAPI (Messaging Application Programming Interface) Subsystem must be installed on the RMS

Software License and Warranty AgreementLICENSE GRANT. AMX grants to Licensee the non-exclusive right to use the AMX Software in the manner described i

Installation12RMS Administrator’s GuideRMS LicensingRMS LicensingRMS can operate with limited functionality in STANDARD edition. However, if you want

Scheduling System Plug-ins282RMS Administrator’s GuideScheduling Plug-in ConfigurationTo use the Outlook MAPI Appointment Interface scheduling plug-in

Scheduling System Plug-ins283RMS Administrator’s GuideThe Blackout Period tab contains the settings for scheduling synchronization/trolling blackout.

Scheduling System Plug-ins284RMS Administrator’s GuideThe Notifications tab provides options for sending return notification emails to the appointment

Scheduling System Plug-ins285RMS Administrator’s GuideAfter you set all the appropriate plug-in settings, click OK to complete the plug-in configurati

Scheduling System Plug-ins286RMS Administrator’s GuideLocal Profile: select the local profile from the drop down list of profiles. These mail profiles

Scheduling System Plug-ins287RMS Administrator’s GuideScheduling Systems: Novell GroupWise Plug-inOverviewThe RMS application installation includes th

Scheduling System Plug-ins288RMS Administrator’s GuideInstallation ChecklistScheduling Plug-in ConfigurationTo use the Novell GroupWise Appointment In

Scheduling System Plug-ins289RMS Administrator’s GuideTo register the Novell GroupWise Appointment Interface, place a checkmark in the box to the left

Scheduling System Plug-ins290RMS Administrator’s GuideIf the Novell GroupWise Appointment Interface scheduling plug-in is not able to connect to the G

Scheduling System Plug-ins291RMS Administrator’s GuideThe Notifications tab provides options for sending return notification emails to the appointment

Installation13RMS Administrator’s GuideRMS TCP/IP CommunicationsRMS TCP/IP CommunicationsRMS uses TCP/IP communications between the RMS server and the

Scheduling System Plug-ins292RMS Administrator’s GuideAfter you set all the appropriate plug-in settings, click OK to complete the plug-in configurati

Scheduling System Plug-ins293RMS Administrator’s GuideConfigure Novell GroupWise Appointment Interface: click the Configure button to access the room

Scheduling System Plug-ins294RMS Administrator’s GuideScheduling Systems: Lotus Notes Plug-inOverviewThe RMS application installation includes the Lot

Scheduling System Plug-ins295RMS Administrator’s GuideCompatibility RequirementsThe Lotus Notes Appointment Interface can interface with Lotus Notes R

Scheduling System Plug-ins296RMS Administrator’s GuideScheduling Plug-in ConfigurationTo use the Lotus Notes Appointment Interface scheduling plug-in,

Scheduling System Plug-ins297RMS Administrator’s GuideTo register the Lotus Notes Appointment Interface, place a checkmark in the box to the left of t

Scheduling System Plug-ins298RMS Administrator’s GuideAfter a successful connection to the Domino server has been established, the next item to config

Scheduling System Plug-ins299RMS Administrator’s Guidescheduling implementations. If your Lotus Notes system is using the Lotus provided resource rese

Scheduling System Plug-ins300RMS Administrator’s GuideTo add or edit a mapping, first select the database which contains the view for which you want t

Scheduling System Plug-ins301RMS Administrator’s GuideThe custom selection formula option provides a very powerful and efficient method to obtain the

Installation14RMS Administrator’s GuideRMS Security SettingsRMS Security SettingsRMS provides a flexible user account management system.Please complet

Scheduling System Plug-ins302RMS Administrator’s GuideOnce you have selected the fields for each RMS application option, you should test the mapping.

Scheduling System Plug-ins303RMS Administrator’s GuideOnce you have verified that all the correct fields have been selected, enter a name for the mapp

Scheduling System Plug-ins304RMS Administrator’s GuideAfter you set all the appropriate plug-in settings, click OK to complete the plug-in configurati

Scheduling System Plug-ins305RMS Administrator’s GuideIf you wish this RMS room to synchronize with appointment records from a specific user mailbox,

Scheduling System Plug-ins306RMS Administrator’s GuideAfter completing the room configuration fields, it is recommended to test the configuration usin

Scheduling System Plug-ins307RMS Administrator’s GuideOnce you have completed the room scheduling plug-in configuration and tested the mailbox success

Scheduling System Plug-ins308RMS Administrator’s Guide

Database Wizard309 RMS Administrator’s GuideDatabase WizardOverviewThe AMX RMS application suite includes a utility program called RMS Database Wizard

Database Wizard310RMS Administrator’s GuideStarting the Database WizardTo access and perform the Database Wizard tasks, the RMS application services m

Database Wizard311 RMS Administrator’s GuideMain MenuThe Database Wizard main menu allows you to select the desired database operation to perform.FIG.

Installation15RMS Administrator’s GuideSMTP Email ServerSNPP Paging ProviderSMTP Email ServerRMS supports Simple Mail Transport Protocol (SMTP) email

Database Wizard312RMS Administrator’s Guide1. Create new database / Remove existing databaseSelect this option to create a new RMS application databas

Database Wizard313 RMS Administrator’s GuideCreate / Remove Menu1. Create new database.Select this option to create a new RMS application. 2. Remove /

Database Wizard314RMS Administrator’s GuideImport / Export Menu1. Import to RMS database.Select this option to import data into the configured RMS app

Database Wizard315 RMS Administrator’s GuideCreate A New DatabaseThe RMS Database Wizard can create a new RMS application database for the following d

Database Wizard316RMS Administrator’s GuideClick Next to begin creating the new database.The RMS Database Wizard creates the database structure of tab

Database Wizard317 RMS Administrator’s GuideRemove A DatabaseThe Database Wizard can remove an existing RMS application database for the following dat

Database Wizard318RMS Administrator’s GuideAs a final confirmation to remove the database, you are prompted to enter the word destroy to confirm that

Database Wizard319 RMS Administrator’s GuideImporting Data The RMS Database Wizard can import data files that were exported using this tool. This data

Database Wizard320RMS Administrator’s GuideExporting Data The RMS Database Wizard can export all records in a database to a data file. This data file

Database Wizard321 RMS Administrator’s GuideConverting A Database The Database Wizard can fully automate the steps required to migrate from an existin

Installation16RMS Administrator’s GuideSNMP Management ServerSNMP Management ServerRMS supports the Simple Network Management Protocol for extending R

Database Wizard322RMS Administrator’s GuideApplying Update ScriptsThe RMS Database Wizard can perform database maintenance and updates of the configur

Database Wizard323 RMS Administrator’s GuideThe RMS Database Wizard performs a database connection test and then returns to the main menu.Configuring

Database Wizard324RMS Administrator’s GuideAfter configuring the RMS application database connection settings, the RMS Database Wizard performs a data

Appendix A: Service Configuration for Microsoft Exchange 5.5325 RMS Administrator’s GuideAppendix A: Service Configuration for Microsoft Exchange 5.5O

Appendix A: Service Configuration for Microsoft Exchange 5.5326RMS Administrator’s Guide4. Find the AMX RMS Scheduling Manager service in the services

Appendix A: Service Configuration for Microsoft Exchange 5.5327 RMS Administrator’s Guide9. Select the user account the RMS application should logon w

Appendix A: Service Configuration for Microsoft Exchange 5.5328RMS Administrator’s Guide14. After the service restarts, you need to re-run the Configu

Appendix B: Configuring Microsoft Exchange Mailbox & Permissions329 RMS Administrator’s GuideAppendix B: Configuring Microsoft Exchange Mailbox &a

Appendix B: Configuring Microsoft Exchange Mailbox & Permissions330RMS Administrator’s Guide2. Select and expand the desired domain container.3. S

Appendix B: Configuring Microsoft Exchange Mailbox & Permissions331 RMS Administrator’s Guide7. Enter the appropriate account mailbox name, exchan

Installation17RMS Administrator’s GuideRMS Logging OptionsRMS Logging OptionsRMS supports the logging of information to an internal log in the databas

Appendix B: Configuring Microsoft Exchange Mailbox & Permissions332RMS Administrator’s Guide9. Continue to Configure Exchange Mailbox Permissions.

Appendix B: Configuring Microsoft Exchange Mailbox & Permissions333 RMS Administrator’s Guide2. Select View > Advanced Features.3. Select and e

Appendix B: Configuring Microsoft Exchange Mailbox & Permissions334RMS Administrator’s Guide7. Select the Exchange Advanced tab.8. Click Mailbox R

Appendix B: Configuring Microsoft Exchange Mailbox & Permissions335 RMS Administrator’s Guide9. Add the user to whom you want to grant access to t

Appendix B: Configuring Microsoft Exchange Mailbox & Permissions336RMS Administrator’s Guide

Appendix C: Configuring Novell GroupWise Mailbox Proxy Access337 RMS Administrator’s GuideAppendix C: Configuring Novell GroupWise Mailbox Proxy Acces

Appendix C: Configuring Novell GroupWise Mailbox Proxy Access338RMS Administrator’s Guide4. Double-click the Security menu option.5. Enter the primary

Appendix C: Configuring Novell GroupWise Mailbox Proxy Access339 RMS Administrator’s Guide8. Click OK to complete.The example above grants primary mai

Appendix C: Configuring Novell GroupWise Mailbox Proxy Access340RMS Administrator’s Guide

Appendix D: Configuring A Local Mail Profile341 RMS Administrator’s GuideAppendix D: Configuring A Local Mail ProfileOverviewThis information is inten

Installation18RMS Administrator’s GuideSYSLOG MessagingRMS Reporting OptionsSYSLOG MessagingRMS supports broadcasting SYSLOG messages across the netwo

Appendix D: Configuring A Local Mail Profile342RMS Administrator’s Guide6. Click the Show Profiles button.7. Click Add.FIG. 214 Control Panel - MailF

Appendix D: Configuring A Local Mail Profile343 RMS Administrator’s Guide8. Enter a profile name.9. Select the desired mail provider service and compl

Appendix D: Configuring A Local Mail Profile344RMS Administrator’s Guide10. After completing the profile wizard, access the new profile using both Mic

Appendix E: Configuring Lotus Notes Database & Permissions345 RMS Administrator’s GuideAppendix E: Configuring Lotus Notes Database & Permissi

Appendix E: Configuring Lotus Notes Database & Permissions346RMS Administrator’s Guide1. Begin by starting the Lotus Domino Administrator applicat

Appendix E: Configuring Lotus Notes Database & Permissions347 RMS Administrator’s Guide3. Select the Files tab.4. Select the database you wish to

Appendix E: Configuring Lotus Notes Database & Permissions348RMS Administrator’s Guide7. Click Add.8. Enter a user name or click the Address book

Appendix E: Configuring Lotus Notes Database & Permissions349 RMS Administrator’s Guide11. Click OK.The example above grants user "John Q Use

Appendix E: Configuring Lotus Notes Database & Permissions350RMS Administrator’s Guide

Appendix F: Installation Procedure for SQL Server 2005 Express Edition351 RMS Administrator’s GuideAppendix F: Installation Procedure for SQL Server 2

Installation19RMS Administrator’s GuideExample: Redundant Server Setup1. One at a time, RMS must be installed on all servers. The servers will share

Appendix F: Installation Procedure for SQL Server 2005 Express Edition352RMS Administrator’s Guide4. Finish the default install.Setup1. Go to Start &g

Appendix F: Installation Procedure for SQL Server 2005 Express Edition353 RMS Administrator’s Guide4. Go to SQL Native Client Configuration > Clien

Appendix F: Installation Procedure for SQL Server 2005 Express Edition354RMS Administrator’s Guide

355 RMS Administrator’s Guide

9/07 ©2007 AMX. All rights reserved. AMX and the AMX logo are registered trademarks of AMX. AMX reserves the right to alter specifications without n

Installation20RMS Administrator’s Guide5. Set the dependency of netlinx, comm, and troller services to the RMSServer.FIG. 2 RMS Server service - Para

Installation21RMS Administrator’s Guide6. The result is 4 services in addition to any other clusters you were already clustering.FIG. 3 RMS Troller s

Installation22RMS Administrator’s GuideFIG. 4 Cluster Administrator

Conceptualize the RMS Application23RMS Administrator’s GuideConceptualize the RMS ApplicationIt is necessary for you to understand a few points to uti

Conceptualize the RMS Application24RMS Administrator’s GuideAppointment Management ConsiderationsThe RMS application can manage appointments for each

Conceptualize the RMS Application25RMS Administrator’s GuideWindows AuthenticationThe RMS ASP web application supports the use of Integrated Windows A

Conceptualize the RMS Application26RMS Administrator’s GuideEnabling Integrated Windows Authentication1. To enable Integrated Windows Authentication,

Conceptualize the RMS Application27RMS Administrator’s GuideVertical Market SupportThe RMS suite now supports the following markets with their own ass

Conceptualize the RMS Application28RMS Administrator’s Guide

Device Monitoring Framework29RMS Administrator’s GuideDevice Monitoring FrameworkThe RMS application provides device monitoring through a user extensi

Device Monitoring Framework30RMS Administrator’s GuideDevice ValuesEach monitored device has a set of values used in its description. These values are

Device Monitoring Framework31RMS Administrator’s GuideParameter ValuesEach parameter has a set of values used to determine what conditions indicate a

i RMS Administrator’s GuideTable of ContentsSystem Requirements ... 1Minimum Hardware Requirement

Device Monitoring Framework32RMS Administrator’s GuideAll parameters must be registered by the NetLinx system. The administrator cannot add parameters

Device Monitoring Framework33RMS Administrator’s GuideStatus TypesThe RMS application supports the following status types for device monitoring: "

Device Monitoring Framework34RMS Administrator’s GuideNotification ProcessAs NetLinx sends parameter updates to the RMS server, the RMS server checks

Device Monitoring Framework35RMS Administrator’s Guidechange results in an Alert message being logged using the RMS logging settings. Also, a message

Device Monitoring Framework36RMS Administrator’s Guide

What Is New in RMS 3.x37RMS Administrator’s GuideWhat Is New in RMS 3.xPerhaps you have already noticed just how smooth RMS 3.1 looks but there is so

What Is New in RMS 3.x38RMS Administrator’s GuideMacrosThe RMS application allows you to create control function macros that can be assigned to rooms

What Is New in RMS 3.x39RMS Administrator’s GuideRedundant Server SupportRMS is now compatible with redundant server arrangements or clustering. In a

What Is New in RMS 3.x40RMS Administrator’s GuideDoorbell FeatureThe Doorbell allows a person to press a button on the external G4 welcome panel and t

Getting Started41RMS Administrator’s GuideGetting StartedRunning Configuration WizardThe Configuration Wizard runs during your initial installation of

iiRMS Administrator’s GuideRMS Logging Options ...17SYSLOG Messaging ...

Getting Started42RMS Administrator’s GuideAdding And Configuring GroupsRooms are displayed in a tree view based on these groupsPlease note: A group c

Getting Started43RMS Administrator’s GuideAdding NotificationsOnce a user has been created, notifications can be assigned.1. Click Management > Not

Getting Started44RMS Administrator’s Guide

RMS Administration45RMS Administrator’s GuideRMS AdministrationAll navigation is done via the menu located on the left of the screen. Categories are i

RMS Administration46RMS Administrator’s GuideAdministration PageThe Administration Page is a menu listing of the following Administrator menu items:

RMS Administration47RMS Administrator’s Guide ConfigurationConfigure system options and settings.  Control FunctionsCreate and Manage Control Functi

RMS Administration48RMS Administrator’s Guide

RMS Dashboard Page49RMS Administrator’s GuideRMS Dashboard PageThe RMS Dashboard page is the initial page viewed when you log into the RMS application

RMS Dashboard Page50RMS Administrator’s GuideAdding ContentsTo add a content item to the RMS Dashboard:1. Click the RMS Dashboard link in the menu on

RMS Dashboard Page51RMS Administrator’s Guide3. Select the column within which you want the content displayed.4. Click Add.5. Click Close.Moving colum

iii RMS Administrator’s GuideLicensing ... 39Doorbell Feature ...

RMS Dashboard Page52RMS Administrator’s Guide

RMS Hotlist53RMS Administrator’s GuideRMS HotlistThe Hot List is the main view of the exception-based reporting system. All items provide a link to re

RMS Hotlist54RMS Administrator’s GuideWhen a new NetLinx system connects to the RMS application, it displays the following information and options:See

RMS Hotlist55RMS Administrator’s GuideParameter Needing Attention Any issues that need attention in the RMS application are displayed on the Hot List

RMS Hotlist56RMS Administrator’s GuideViewing a room when appearing in Parameter Needing Attention listThe RMS application maintains a device list for

RMS Hotlist57RMS Administrator’s GuideRoom Troller Failure Troller failure occurs when the internal scheduling system has failed to attach to the sch

RMS Hotlist58RMS Administrator’s Guide

System Status Page59RMS Administrator’s GuideSystem Status PageThis screen list allows you to view the status of all rooms on a single screen. Each ro

System Status Page60RMS Administrator’s GuideRooms are displayed in a tree view of groups and rooms. By default, all groups are rolled up unless an er

System Status Page61RMS Administrator’s GuideView Devices PageThe view devices screen lists the devices and their parameters being monitored by the RM

ivRMS Administrator’s GuideResetting a room when appearing in Parameter Needing Attention list ...

System Status Page62RMS Administrator’s GuideEach device can have one or more monitored parameters. They are collapsed within the table directly below

System Status Page63RMS Administrator’s GuideExecute Control Function PageThe Execute Control Function page allows you to execute control functions at

System Status Page64RMS Administrator’s GuideDevice Information PageThis screen lists the device settings and allows you to modify them. The NetLinx

System Status Page65RMS Administrator’s GuideSee Also:View Log - Launches the Internal Log Report Page section on page 160 for that specific device.Vi

System Status Page66RMS Administrator’s GuideDevice Parameter PageParameter information attributed to a device monitored by the RMS application is lis

System Status Page67RMS Administrator’s GuideHistory - Launches the Device Parameter History Page section on page 68.Modify - Launches the Modify Para

System Status Page68RMS Administrator’s GuideDevice Parameter History PageThe Device Parameter History page contains status tracking information for e

System Status Page69RMS Administrator’s GuideModify Parameter PageMake changes to existing device parameters via this page. FIG. 16 Modify Paramet

System Status Page70RMS Administrator’s GuideReset - Resets all settings for the parameter to default values.Save - Confirms the changes for the param

System Status Page71RMS Administrator’s GuideDeleting Device Parameter history1. Select System Status in the menu on the left side of the RMS applicat

v RMS Administrator’s GuideModify Group Setting Page ... 77Modify Group Setting ...

System Status Page72RMS Administrator’s GuideDeleting Device parameters1. Select System Status in the menu on the left side of the RMS application.2.

System Status Page73RMS Administrator’s Guide The serial number of the monitored device.7. Place a check next to the Device Logging tools you want en

System Status Page74RMS Administrator’s Guide

Management Page75RMS Administrator’s GuideManagement PageManage Groups PageThe group screen allows you to manage room grouping. Rooms are displayed in

Management Page76RMS Administrator’s GuideCreate New Group Page Example Group structures: City Building Floor Campus Building Floor Co

Management Page77RMS Administrator’s GuideView Group Setting Page Modify Group Setting Page Creating a new Group1. Select Management > Groups i

Management Page78RMS Administrator’s GuideViewing Group settings1. Select Management > Groups in the menu on the left side of the RMS application.2

Management Page79RMS Administrator’s GuideManage Rooms Page FIG. 19 Manage Rooms PageManage RoomsRoom Name The friendly name of the rooms. Laun

Management Page80RMS Administrator’s GuideCreate New Room Page The Create New Room page allows you to add rooms to RMS applications, monitor and sch

Management Page81RMS Administrator’s GuideRoom PropertiesTime zone and Use Daylight SavingsThis is the time zone setting for the room. Select the appr