Amx SIP Communications Gateway CSG-500 Manuale Utente

Operation/Reference GuideNetwork/CommunicationCSGSIP Communications GatewayCSG-500, CSG-544, CSG-580Last Updated: 08/10/2011CSG SIP Communications Gat

CSG SIP Communications Gateway2CSG SIP Communications Gateway Operation/Reference GuideCSG SpecificationsThe following table lists the specifications

CSG SIP Communications Gateway3CSG SIP Communications Gateway Operation/Reference GuideCSG InterfaceThe CSG interface enables you to create a PBX solu

CSG SIP Communications Gateway4CSG SIP Communications Gateway Operation/Reference Guide

Installation5CSG SIP Communications Gateway Operation/Reference GuideInstallationUnpacking the UnitWhen you unpack your unit, carefully inspect it for

Installation6CSG SIP Communications Gateway Operation/Reference GuideFIG. 2 CSG - Ports/LEDsFXSFXOFXSFXOPort/LED Correlation

Installation7CSG SIP Communications Gateway Operation/Reference GuideUnderstanding the LEDsThere are 14 LEDs on the front panel of the CSG. The eight

Installation8CSG SIP Communications Gateway Operation/Reference GuidePin AssignmentsThe following tables describe the pin assignments for the differen

Installation9CSG SIP Communications Gateway Operation/Reference GuideInstalling the Hardware1. Connect an Ethernet cable connected to your network to

Installation10CSG SIP Communications Gateway Operation/Reference GuideMounting the CSGFIG. 4 illustrates the proper mounting installation options for

Installation11CSG SIP Communications Gateway Operation/Reference GuideThere are indicators on both the bracket and the mounting clips to show which en

AMX Limited Warranty and DisclaimerAll products returned to AMX require a Return Material Authorization (RMA) number. The RMA number is obtained from

Installation12CSG SIP Communications Gateway Operation/Reference GuideFIG. 7 illustrates the correct mounting orientation of the DIN Rail Mounting Bra

Installation13CSG SIP Communications Gateway Operation/Reference GuideYou can also mount the CSG by attaching the mounting brackets to the bottom of t

Installation14CSG SIP Communications Gateway Operation/Reference Guide

Telephone System Configuration15CSG SIP Communications Gateway Operation/Reference GuideTelephone System ConfigurationThis chapter provides informatio

Telephone System Configuration16CSG SIP Communications Gateway Operation/Reference GuideBonjour (Zero-Configuration) ClientYou can also log on to the

Telephone System Configuration17CSG SIP Communications Gateway Operation/Reference GuideThe CSG InterfaceThe CSG Interface gives you the ability to co

Telephone System Configuration18CSG SIP Communications Gateway Operation/Reference GuideIn the upper right corner of each page you will see the Apply

Telephone System Configuration19CSG SIP Communications Gateway Operation/Reference GuideAdvanced Analog OptionsThere are also some advanced settings w

Telephone System Configuration20CSG SIP Communications Gateway Operation/Reference GuideOnce you have made the configuration changes to your hardware

Telephone System Configuration21CSG SIP Communications Gateway Operation/Reference GuideTrunk definitions are used in calling rules, dial plans, and c

Safety Certification and Agency ApprovalsiiiCSG SIP Communications GatewaySafety Certification and Agency ApprovalsSafetyUS/CSA 60950IEC 60950AS

Telephone System Configuration22CSG SIP Communications Gateway Operation/Reference GuideOnce you have completed the Analog Trunk definition, click Add

Telephone System Configuration23CSG SIP Communications Gateway Operation/Reference GuideThe Audio Tuning section will allow you to calibrate your anal

Telephone System Configuration24CSG SIP Communications Gateway Operation/Reference GuideAdding Service ProvidersYou must configure a VoIP service prov

Telephone System Configuration25CSG SIP Communications Gateway Operation/Reference GuideAdding VoIP TrunksIf you do not have a subscription with one o

Telephone System Configuration26CSG SIP Communications Gateway Operation/Reference GuideThe following options will be available:Edit VoIP Trunk Page O

Telephone System Configuration27CSG SIP Communications Gateway Operation/Reference GuideClick Add when you have completed your changes, or Cancel to d

Telephone System Configuration28CSG SIP Communications Gateway Operation/Reference GuideThe Calling Rules menu shows every rule name established, the

Telephone System Configuration29CSG SIP Communications Gateway Operation/Reference GuideOnce you have completed the calling rule definition click Save

Telephone System Configuration30CSG SIP Communications Gateway Operation/Reference GuideUser ExtensionsThe User Extensions page is used to create indi

Telephone System Configuration31CSG SIP Communications Gateway Operation/Reference GuideCreate New User Page Options (Cont.)Dial Plan This option refe

Safety Certification and Agency ApprovalsivCSG SIP Communications Gateway

Telephone System Configuration32CSG SIP Communications Gateway Operation/Reference GuideCreate New User Page Options (Cont.)Line Number Polycom brand

Telephone System Configuration33CSG SIP Communications Gateway Operation/Reference GuideOnce you have completed the user extension definition click Sa

Telephone System Configuration34CSG SIP Communications Gateway Operation/Reference GuideTo create a ring group, use the following procedure.1. Define

Telephone System Configuration35CSG SIP Communications Gateway Operation/Reference GuideCall QueuesA call queue lines up callers and allows them to wa

Telephone System Configuration36CSG SIP Communications Gateway Operation/Reference GuideRrMemory - This option is Round Robin with Memory. It’s simi

Telephone System Configuration37CSG SIP Communications Gateway Operation/Reference GuideAgent Login SettingsThe Agent Login Settings tab, accessible f

Telephone System Configuration38CSG SIP Communications Gateway Operation/Reference GuideIn the example, when a caller dials your company number ending

Telephone System Configuration39CSG SIP Communications Gateway Operation/Reference GuideCreating a Voice MenuUse the following procedure as a guide to

Telephone System Configuration40CSG SIP Communications Gateway Operation/Reference GuideVoicemail MenuThis section lists the default voicemail menu fo

Telephone System Configuration41CSG SIP Communications Gateway Operation/Reference GuideCreating the Required Voice Menus for DTMFThe following proced

Table of ContentsvCSG SIP Communications Gateway Operations/Reference GuideTable of ContentsSafety Certification and Agency Approvals ...

Telephone System Configuration42CSG SIP Communications Gateway Operation/Reference GuideSteps 3 through 11 create voice menus for digits 0-9 and the *

Telephone System Configuration43CSG SIP Communications Gateway Operation/Reference GuideSteps 17 through 24 set up the KeyPress Events for each voice

Telephone System Configuration44CSG SIP Communications Gateway Operation/Reference Guide40. Click Save.Steps 41 through 46 add the DTMF destination to

Telephone System Configuration45CSG SIP Communications Gateway Operation/Reference GuideClick Upload a Voice Menu prompt to upload a custom voice menu

Telephone System Configuration46CSG SIP Communications Gateway Operation/Reference GuideClick Update to save your time interval definition, or Cancel

Telephone System Configuration47CSG SIP Communications Gateway Operation/Reference GuideThe rules you need to create are dependent on your needs. If y

Telephone System Configuration48CSG SIP Communications Gateway Operation/Reference GuideVoicemailVoicemail is an option available for every extension.

Telephone System Configuration49CSG SIP Communications Gateway Operation/Reference GuideE-mail SettingsThe E-mail Settings page is used to set e-mail

Telephone System Configuration50CSG SIP Communications Gateway Operation/Reference GuidePaging/IntercomThe Paging/Intercom tab allows you to set up 1-

Telephone System Configuration51CSG SIP Communications Gateway Operation/Reference GuideThe double left arrows will move all available users to this p

viCSG SIP Communications Gateway Operations/Reference GuideTable of ContentsMusic on Hold ...

Telephone System Configuration52CSG SIP Communications Gateway Operation/Reference GuideConferencingEvery company reaches the point of needing more pe

Telephone System Configuration53CSG SIP Communications Gateway Operation/Reference GuideClick Update to retain your conference bridge definition, or C

Telephone System Configuration54CSG SIP Communications Gateway Operation/Reference GuideIf Buddy’s android had pressed 2, the call would have been r

Telephone System Configuration55CSG SIP Communications Gateway Operation/Reference Guide7. Specify the number of seconds before the ring timeout occur

Telephone System Configuration56CSG SIP Communications Gateway Operation/Reference GuideOn this page you specify the extension for dialing the system

Telephone System Configuration57CSG SIP Communications Gateway Operation/Reference GuideFeature Codes & Call Parking Preferences OptionsBlind Tran

Telephone System Configuration58CSG SIP Communications Gateway Operation/Reference GuideCall ParkingCall Parking is an CSG feature which allows a user

Telephone System Configuration59CSG SIP Communications Gateway Operation/Reference GuideThe options associated with an application map are described b

Telephone System Configuration60CSG SIP Communications Gateway Operation/Reference GuideDial OptionsThe Dial Options tab gives you the ability to conf

Telephone System Configuration61CSG SIP Communications Gateway Operation/Reference GuideClick New Voicemail Group to create a voicemail group.Click Sa

Table of ContentsviiCSG SIP Communications Gateway Operations/Reference GuideOther Settings Slide Out Menu...

Telephone System Configuration62CSG SIP Communications Gateway Operation/Reference GuideThe General tab, which is the default selection on the Network

Telephone System Configuration63CSG SIP Communications Gateway Operation/Reference GuideG.729 CodecThe G.729 Codec page allows you to register and man

Telephone System Configuration64CSG SIP Communications Gateway Operation/Reference GuideBackupThis is a housekeeping tab which allows you to back up y

Telephone System Configuration65CSG SIP Communications Gateway Operation/Reference GuideClick Update Polycom firmware to update the Polycom firmware o

Telephone System Configuration66CSG SIP Communications Gateway Operation/Reference GuideOptionsThe options tab provides several options which allow yo

Telephone System Configuration67CSG SIP Communications Gateway Operation/Reference GuideLanguageThe Language tab gives you the ability to specify the

Telephone System Configuration68CSG SIP Communications Gateway Operation/Reference GuideRebootThe Reboot tab gives you the ability to reboot your CSG.

Device Configuration69CSG SIP Communications Gateway Operation/Reference GuideDevice ConfigurationAMX Modero panels feature on-board Setup pages and M

Device Configuration70CSG SIP Communications Gateway Operation/Reference GuideFIG. 66 SIP Settings pageThe following table describes the features on

Device Configuration71CSG SIP Communications Gateway Operation/Reference GuideSetting Up Your Touch Panel to Work with Your CSGFollow these steps to c

viiiCSG SIP Communications Gateway Operations/Reference GuideTable of Contents

Device Configuration72CSG SIP Communications Gateway Operation/Reference GuideMET-ECOM Web ConsoleMetreau Entry Communicators have a built-in web cons

Device Configuration73CSG SIP Communications Gateway Operation/Reference GuideConfiguration Page - SIP Settings TabThe options on the SIP Settings tab

Device Configuration74CSG SIP Communications Gateway Operation/Reference GuideConfiguring VoIP1.On the Configuration page, select the SIP Settings tab

Device Configuration75CSG SIP Communications Gateway Operation/Reference Guide

8/11 ©2011 AMX. All rights reserved. AMX and the AMX logo are registered trademarks of AMX. AMX reserves the right to alter specifications without no

CSG SIP Communications Gateway1CSG SIP Communications Gateway Operation/Reference GuideCSG SIP Communications GatewayOverviewThe CSG SIP Communication