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Appendix B. Reinstallation policy

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EffectiveJanuary1,2012,dependingonthestatusoftheAdvancedSupportContractyoumayormaynot

havewithus,theservicecoverageisdifferent:

1. Ifyoudohaveacurrent,paidAdvancedSupportContractwithLifeTechnologies,thenyouare

entitledtoanunlimitednumberoflicensesupportincidentsforyourVectorNTI

ExpressDesigner

softwarelicense.However,ifyoudonothaveacurrent,paidAdvancedSupportContractwithLife

Technologies,thenyouareonlyentitledtoonecourtesy(nocharge)licensesupportincidentforyour

VectorNTI

ExpressDesignersoftwarelicense.

2. ForVectorNTI

ExpressDesignerversion1.0,ifyoudonothaveacurrent,paidAdvancedSupport

Contract,LifeTechnologiesgrantsaone‐timeonlylicensesupportincidentforthenumberof

computersregisteredperyouroriginalpurchaseorder.Forexample,ifyoupurchasedlicense(s)for

10computers,youwillbeentitledtoaone‐timecourtesy(nocharge)reinstallationforupto10

computers.Afterthat,nomorecourtesy(nocharge)reinstallationswillbegranted.

3. Asweintroducenewmajorversionreleases,onlythemostcurrentandonepriorversionwillbe

eligibleforlicensesupport,regardlessofthetypeoflicensing(i.e.,Static,Dynamic,Network).Thisis

astandardindustrypractice.

TorequestReinstallationService,pleasevisitourwebsiteandsubmitoutaReinstallationRequestForm,

availableonthewebat:

https://www.invitrogen.com/site/us/en/home/Products‐and‐Services/Applications/Cloning/vector‐nti‐

software/vector‐nti‐advance‐software/Support/Re‐Install‐Request‐Form.html

AvalidlicensenumberandhardwareIDisrequired.

Vector NTI

Express

Designer Installation and Licensing Guide 15

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AMX DESIGN XPRESS V 1.5 - ON SITE INSTALLER GUIDE Guida Utente Pagina 15